Resident new feature Release – Ticketing Module


We are happy to announce to the world our new Resident module called Ticketing.


Quick ticketing origin story.

In a land far far away… Following feedback from our clients, and being conscious of their heroic wrangle with relentless and overwhelming floods of phone calls, emails and post (delivered in any imaginable way) we have designed one place to bring a ray of sunshine and order. Ticketing is here for you to record, organise and deal with all these queries. 
And that is only the beginning…

Below you will find a list of its crucial functionalities, video previews and articles which allow you to get a feel for Ticketing magic!


Fully integrated with Resident processes such as Tasks, Works Orders and the Leaseholder/Director Portal

Assign, Tag and update your Tickets – the choice is yours

Leaseholders can now raise and respond to Tickets even without access to the Leaseholder Portal

Capability of adding custom emails (not already in the system) to your message

Never miss anything with a built-in set of Notifications and Reminders (daily and weekly).

Detailed Ticket logs so that no good deed goes unpunished.

All of this and any related future improvements (which we cannot wait to introduce) come for only £90 incl VAT/month.

If we’ve got your attention but you want to know more please check Ticketing Manual and our Full demo video.

To purchase Ticketing or book your personalised demo please use one of the following buttons: