Client Training

From £500 + VAT for a half day or £850 + VAT for a full days training.

  • Setting up your agency with branding, document templates & message templates
  • Configuring users permissions
  • Setting up clients & blocks – CSV imports, companies house connection and entering data
  • ‘My Work’ – Tasks, Messaging, File storage, Calendar & File Notes
  • Company Secretary – online share register and generating share certificates
  • Accounts – budgets, service charge demands, ground rent demands, schedules, live bank feeds and bank reconciliations, 
  • 8 Stage Arrears process
  • Maintenance – service contracts, requesting estimates, works orders, section 20’s, supplier payments
  • Leaseholder portals & customising users
  • Support – knowledge base & videos

Email kate@resident.uk.com with further queries or to arrange.