Online Business Award for Resident Block Management Software

Unique block management portal

We were up against much more established businesses so we were really pleased with the result. Going for gold next year! What makes Resident a unique online business in property management, is that is has been designed by block managers, for block managers. We have drawn on our 12 years of experience letting and managing property. Our mission is to be an industry leader in the provision of block management software but taking it a step further and developing a fully integrated, access-anywhere cloud-based portal rather than just another piece of software that you need to install and update. We are also the first platform designed to be accessible and affordable for those who self-manage. Our ambition is to help our clients apply best practice to the management of their block and we provide them with the tools to help them do this saving them time, money and ensuring they stay compliant in the process. It’s cheaper and more intelligent than other block management software, and the only fully integrated cloud-based solution. Combined with our consultancy and training packages, it is encouraging entrepreneurship too, as we are providing agents with all the tools they need to start up a property management business.

User-friendly property management website

As well as the clever integrated functionality, what sets Resident apart from any other property management portal out there is its design. It is clean, uncluttered, and easy to navigate, and is responsive and optimised for all devices. Once you log in, the user area is just as pleasing on the eye and simple to use. We are very proud of the design and functionality, but that doesn’t stop us from gathering feedback from our users about what would make it even better for them. We have an iterative design process, and our development team is constantly tweaking and adapting the site behind the scenes to make the online experience as user-friendly as possible.

We’ve also had our highest number of new enquiries so far in June – both from managing agents and those who self manage their properties. We’ve had a lot of interest from managing agents who are start-ups or looking at expanding their block management arm. Feedback is always that it is very comprehensive and intuitive and great design. Schedule a demo and see how Resident can revolutionise your block management!

Backed by professionals

The other piece of June good news is that Resident’s founder, Kate Boyes has been appointed as a Board member of the Association of Residential Lettings Agents (ARLA), the professional body for the UK letting agents, to represent Kent, Essex, Norfolk, Suffolk, & Cambridgeshire.

Driving standards in the lettings industry

The role involves acting in an advisory capacity and making decisions on the strategy of ARLA as well as to promote the benefits of membership. It is a three-year post and Kate’s ambitions for the future of ARLA are fivefold:

  • To continue to strengthen ARLA’s influence at Whitehall on housing policy
  • To introduce compulsory regulation for all letting agents
  • To educate members and consumers on lettings and regulation
  • To protect members and enhance their benefits, and
  • To raise the perception of lettings as a professional career.

It is no secret that residential lettings is Kate’s first love having established the department at Alexandre Boyes 12 years ago, and she is therefore incredibly proud of this appointment and the challenges it will bring.