Introducing Data Hub – the new invoice processing software

Dhub is the new platform designed to integrate with various systems and pull their data. One platform to manage all the different types of data your company works with.

Technology is the enabler, not the disruptor

In 2019 I spoke at the ARMA Northern Regional Chapter in Manchester on technology in the block management industry. The subject was ‘Technology is the enabler, not the disruptor’ – Property will always be about people – looking at the future of block management and how technology is the enabler for the block management industry to provide clients & leaseholders with more of what they want.

One of the six areas I predicted technology would most assist block managers in 2020 and beyond was something called OCR ‘Optical Character Recognition’.


OCR is is a business solution for automating data extraction from printed or written text from a scanned document or image file and then converting the text into a machine-readable form to be used for data processing.

One of the core block management tasks that causes a blockage to productivity is the time taken receiving, loading, and processing supplier invoices into the payment approval process.

And so Resident has created our new Data Hub for invoice processing – estimated to save 2 to 3 days of the working week for the average service charge book-keeper. The supplier emails their invoice to the designated email address, the invoice automatically enters the Resident hub and is automatically allocated to the correct Block, Schedule and corresponding works order. Property Managers log into the hub and mark the relevant invoices as approved for payment which then progresses into BACS.


Priced at £155 plus VAT per month (charged annually) plus £50 plus VAT for each 1000 pages of invoices processed. You can buy pages via a pay-as-you-go model.