Hi again, it’s Craig here, Resident’s Client Success Manager 👋
Autumn/Winter is upon us, and with it comes the perfect opportunity to get ahead of the colder months. For block managers, directors and leaseholders, preparing for winter isn’t just about staying warm – it’s about reducing risk, preventing costly repairs and keeping communities safe and happy.
Why preparation matters
From leaking gutters to boiler breakdowns, small issues can quickly snowball in winter. Reactive fixes are often more expensive and disruptive. A proactive approach saves time, money and stress – and that’s where smart planning (and the right tools) come in.
Key areas to check this season
- Roofs & gutters – clear debris to prevent blockages and leaks.
- Heating systems – schedule servicing to avoid breakdowns in the coldest months.
- Insulation & draught proofing – improve energy efficiency and keep costs down.
- Exterior lighting & safety checks – ensure entrances and walkways are well lit and hazard-free.
How Resident helps you stay ahead
Our software makes it easier to plan and track seasonal tasks:
- Schedule recurring maintenance jobs and reminders.
- Log inspections and instantly share updates with leaseholders.
- Forecast winter budgets and monitor spend.
- Keep communication clear through the portal, reducing confusion and calls.
Communicating with your community
Keeping residents informed about scheduled works – whether it’s a gutter clean or a heating system check – helps build trust. A quick update via a block wide message or via the portal goes a long way to reassure leaseholders that everything is under control.
Winter checklist for block managers
- Service heating and hot water systems
- Clear gutters and downpipes
- Inspect roofs, windows and external walls
- Test emergency lighting and review safety equipment
- Review budgets and plan for seasonal costs
Final thought
Winter always brings challenges, but with proactive planning and the right software in place, you can turn a season of potential issues into one of confidence and control.
Want to learn more about anything mentioned above?
If you’re interested in investing in training and booking a session to help your teams prepare for the upcoming season, please reach out to our Training Specialist, Caitlin, to schedule a session.
