Managing blocks, leaseholders, and accounts can be complex – but our users consistently tell us that Resident makes it straightforward, efficient, and even enjoyable.
Hi again, it’s Craig here, Resident’s Client Success Manager 
I thought I would let our Client’s do the talking in this blog, so without further ado…
🧩 “Easy to use” – and that’s just the start
One reviewer, Piers W, said:
“Resident tapped all the boxes… Easy to use.”
Another, Jim K, echoed:
“Ease of use – anyone can learn in a couple of days.”
We’ve designed Resident to be intuitive and approachable – not just for tech-savvy staff, but for entire teams, no matter their experience level.
🔧 Support that goes the extra mile
We’re proud of our Technical Support Team – and so are our Clients.
Benjamin H. shared:
“…the support team is first class, when they say they will do something it is done quickly and efficiently.”
Another user remarked:
“Kate was really helpful… happy to give advice and guidance on block management issues that weren’t even related to Resident.”
We believe support should be more than just technical fixes – it should be about helping our clients succeed in the wider context of their work.
🌱 Software that evolves with your needs
Jim K also highlighted our proactive approach to development:
“The team are very responsive, helpful, welcome feedback… Since using the software, the platform continues to evolve with extra functionality…”
Resident isn’t a static product – we constantly refine and enhance it based on real-world feedback from people who use it every day.
💸 Saving time – and money
One user summed it up perfectly:
“Time and money saved… Its simplicity. The customisation and ability for the software to adapt to personal needs is unlike any other similar software packages I have used.”
Resident helps streamline your operations without compromising flexibility – saving resources while giving you full control.
Why Property Professionals Trust Resident
- Simple to learn and use – Staff are up and running in days, not weeks.
- Exceptional support – Knowledgeable, proactive, and genuinely helpful.
- Continuously improving – We listen, and we build what you need.
- Cost-effective – Reduces admin time and helps manage finances better.
Ready to work smarter?
Resident isn’t just another platform – it’s a true partner in block management. Backed by consistently glowing reviews, it’s built for real property professionals doing real work.
Curious to see what it could do for your business? Book a demo or get in touch today.
