Block management accounting
- Prepare your budgets in one location
- Automatically generate compliant service charge demands
- Unlimited multi schedule accounts to cope with any size of block
- Import CSV files of bank transactions for speedy financial data entry
- Live bank feeds available for all Client accounts
- Online bank reconciliation facility
- Categorise accounts into types, so next year you can budget appropriately
- Generate expenditure v. budget reports to assist with cash-flow
- Manage supplier bills, view payments and outstanding amounts
- Individual service charge accounts for each leaseholder
- Record all leaseholder, shareholder, director and company secretary details for assistance with annual returns
- Reminders of annual returns and accountancy filing dates
- Export your accounts at any time
- One click link to experienced accountants to prepare end of year accounts
- Track expenditure on supplier invoices, supplier statements & bulk supplier payments
- All financial information is available for review by staff
- Rent (AST) & Ground Rents
- Payment button against individual invoices or bulk payments
- Global views of leaseholder and supplier invoices across all blocks
- Multiple ledger items against single bank transactions
- Automatically created recurrent invoices
- Financial information via a comprehensive suite of reports including:
- Budget v. expenditure
- Service Charge balancing
- Cashbook
- Nominal Detail
- Apportionment
- Expenditure
- Creditors & Debtors
Calendars and reminders
- Automated email reminders into your inbox for key dates such as servicing, health and safety risk assessments & insurance renewals
- Automated alerts of Section 20 thresholds for maintenance and repairs
- Health and Safety compliance reminders
- Reminders of annual returns and accountancy filing dates
- List of tasks due on Block Dashboard & email alerts
Online, always there when you need it
- Cloud based access whenever and wherever you need it
- Compatible with all devices including desktop, tablets and smart phones
- Backed up four times a day so information is secure and never lost
- Unlimited logins
- Administrator rights control access to sensitive information
- Leaseholders have access to personal finances and shared block information including accounts, building insurance, leases & meeting minutes if required
- Directors have access to all information if required
- Comprehensive financial reporting
Block management administration
- CSV Import function for units, owners, service charge schedules & SC % contributions
- User-friendly dashboard with all the information at your fingertips
- Assign tasks by Users, delegate tasks and tag filtering
- How To guides, industry letter and contract templates
- Address book to manage your suppliers and contacts
- One click quotes for insurance with estimated savings of 10 – 20% on current premiums
- Utility bills
- Telephone support line & support ticketing
- Log of all repairs and maintenance
- Automatically generated Works Orders to email to selected contractors
- Accurate historical log of all activity recorded
- Generates share certificates & membership certificates when a flat is sold
- Mail merge facility for bulk correspondence (email and post)
- Ability for users to delete budgets, service charges, invoices, payments, credits and bank transactions.
- Global search facility to find any files saved in Resident in just one click. Files can include reports, emails, photos, anything!
- Create your own maintenance & expense categories to receive calendar reminders and store documents against.
- Standard templates (invoices, letters, works orders) which are fully customisable by yourselves
Communication with leaseholders
- Mail merge facility for bulk correspondence (email and post)
- Leaseholder messaging tab to flag up new repairs and maintenance
- Visible summary of tasks
- Leaseholder Portal for leaseholders to view their service charge account and key information about the management of their building
- Automatically email Administrator Notices to all leaseholders
- Access to shared documentation and information
- Communications stored online providing historical records
- Time saving online voting tool for remote decision making
- Bills, calendar reminders, alerts sent directly by email
Legal compliance
- Foolproof checklists of every item you need to consider in block management
- Statutory compliant demands and notices
- Automated alert of Section 20 thresholds
- Reminders for health and safety, insurance and other compliance requirements
- Alerts of new legislation or relevant news
- Block management training available on request
- One click links to experienced solicitors to help you with service charge arrears chasing and landlord and tenant advice
