We recently shared exciting news about the brand-new version of Resident launching next year. Today, we want to reassure you of something important:
We’re not taking our foot off the gas with the current version.
Your feedback continues to shape meaningful improvements right now.
A FASTER, SMOOTHER RESIDENT EXPERIENCE
Over the next few days, we’ll be releasing a performance upgrade designed to make Resident noticeably faster and smoother to use. After analysing system behaviour and real-world usage, our developers have identified a smart way to reduce database load by around 30% – delivering a more responsive experience for everyone.
WHAT’S CHANGING
To achieve these speed improvements, we’re streamlining how Resident loads data.
Previously, many screens would load everything behind the scenes the moment you opened them – even if you didn’t need it. Now, content loads on demand, exactly when you click into it.
You’ll notice two key enhancements:
- Tabs now load only when clicked
Pages no longer pull in all tab data automatically, removing unnecessary loading and improving speed.
- Large lists and dashboards load more efficiently
Resident retrieves only what you need, when you need it, meaning less waiting and a smoother experience.
These changes don’t remove any functionality – they simply make Resident work smarter.
A QUICK TIP FOR YOU AND YOUR TEAM
To support these improvements, we’ve introduced ‘light client-side caching’. It helps speed up pages, but occasionally you may see data that hasn’t refreshed yet.
So by default, the first time a user enters the main dashboard all data will load as normal. After that, the dashboard will automatically refresh when you re-enter it after a 2 hour timeframe. If you want to see the most recent data immediately, simply click the new refresh button in the top-right corner of your dashboard.
If in doubt, just press F5 for a confirmed refresh.
A quick refresh clears the cache and loads the latest information instantly.
WHY WE’RE SHARING THIS
While we’re investing heavily in the next generation of Resident, we remain fully committed to improving the version you use every day. This performance upgrade is one of several enhancements we’ll be releasing as we continue delivering value now and in the future.
ENJOY THE SPEED BOOST
We look forward to sharing more updates with you soon – and we hope you enjoy a noticeably faster Resident experience.
