Hi again, it’s Craig here, Resident’s Client Success Manager 
In the dynamic world of block management, staying on top of every detail can feel like a juggling act. From routine maintenance checks to urgent compliance deadlines and ensuring seamless staff handovers, the sheer volume of tasks can be overwhelming. But what if there was a single, intuitive platform where every critical task, every deadline, and every piece of information lived?
Good news: with Resident, that platform is already at your fingertips.
We’ve designed Resident’s task management features to be your one-stop shop for everything you need to do, ensuring nothing slips through the cracks and every block under your care is managed with precision. Let’s explore how.
Your Day, Organised: A Central Hub for Every Task
Imagine having a clear overview of every task related to your blocks, leaseholders, or even your internal processes. In Resident, almost every section comes with a ‘Tasks’ option, meaning you can link a task directly to the relevant item. Whether you’re in a specific block’s profile, reviewing a leaseholder’s details, or managing a contractor, you can instantly create a task that lives exactly where it needs to.
This means:
No More Scattered Notes: Forget sticky notes, disparate spreadsheets, or endless email chains. All your tasks are centralised within Resident.
Contextual Clarity: Because tasks are linked to specific areas (like a particular block or leaseholder), you instantly have the context you need to act, saving valuable time.
Built for Compliance: Never Miss a Deadline
Compliance isn’t just a buzzword; it’s a fundamental responsibility for block managers. Missed deadlines can lead to significant issues. This is where Resident truly shines.
When creating a new task, you can:
Assign Due Dates: Set clear deadlines that appear on calendars and trigger reminders for you and anyone assigned to the task. Need multiple nudges? Set up multiple reminders for critical compliance checks or annual safety inspections.
Assign Ownership & Responsibility: Clearly define who is responsible for each task by assigning it to specific users or even entire teams (like “all branch administrators”). This ensures accountability and that tasks are actioned promptly.
Recurring Tasks for Routine Compliance: Many compliance requirements are recurring (e.g., fire safety checks, lift maintenance, Legionella testing). Resident allows you to set up tasks that recur weekly or monthly, automatically generating them at your chosen frequency. This means your compliance calendar is always up-to-date, without manual effort.
This powerful combination ensures that your compliance obligations are systematically managed, giving you peace of mind and keeping your blocks safe and legally sound.
Seamless Handovers: Your Holiday, Stress-Free
We all deserve a break, but the thought of handing over responsibilities can often be daunting. Resident makes staff holidays and departmental transitions incredibly smooth.
Because all tasks are centrally logged and accessible to those with permissions, creating “handover documents” becomes virtually effortless. A colleague simply needs to:
Filter Tasks Report: Quickly filter tasks by assigned user, due date, or even specific tags to see exactly what needs attention.
View Comprehensive Details: Each task includes a title, notes, due dates and assigned owners. This means all the necessary information is immediately available, preventing delays or miscommunications.
Centralised ‘My Work’ View: Users can access the ‘My Work’ section to see all tasks recorded by themselves, assigned to them, or unassigned – a perfect starting point for anyone stepping in.
No more frantic calls while you’re trying to relax on a beach!
Powerful Reporting and Organisation
Beyond individual task management, Resident offers robust ways to organise and review your workload:
Tags for Granular Organisation: Use tags to categorise tasks by urgency, type (e.g., ‘fire safety’, ‘budget review’, ‘resident query’), or any other criteria important to your operations. Resident even adds automatic tags based on the task’s location (block, leaseholder, client), giving you immediate context.
Easy Filtering and Searching: Quickly find what you need by filtering tasks by status, assignee, due date, or by searching for specific tags.
Future-Proofing Your Operations: The ability to see all tasks, filter them, and understand their status allows you to generate internal reports that help you identify bottlenecks, monitor team performance, and ensure efficient operations across your entire portfolio.
Ready to Streamline Your Block Management?
Resident’s task management isn’t just about ticking boxes; it’s about giving you greater control, ensuring compliance, and fostering a more efficient and less stressful work environment. By centralising your tasks and leveraging smart features like recurring tasks and robust filtering, you can transform how you manage your blocks and free up valuable time.
Are you making the most of Resident's task management features?
Check out the video and article below for more information:
